ANSWERED: What is Xfinity Stream on Roku and how does it work?

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Navigating the Xfinity Stream Beta App on Roku Main Menu If you have completed activation, the Main Menu will appear. Is there an additional charge for using a Partner Device? Only a matter of 3-7 years before some wireless carrier will be able to compete in providing 50-100Mbs internet and truly give consumer a choice to cut the cord completely.

If there is an update available, it will begin installing automatically. Will the technician who installs my Internet also set up my Partner device? The streaming service launched in the U.

Comcast And Roku Bring Xfinity TV Partner App To Roku TVs And Roku Streaming Players

Future releases of the app will include additional features and functionality, as well as improved stability and optimization. Pricing may change in the future. Devices must be on minimum firmware version 7. Go to from a mobile, tablet or desktop device web browser not from the Roku to continue the activation process. Select Yes to accept the terms and continue. If you select No Thanks, you will be taken back to the first step of the xfinity app roku process. Navigating the Xfinity Stream Beta App on Roku Main Menu If you have completed activation, the Main Menu will appear. See our for more information. Access Playback Controls to control accessibility settings, including Video DescriptionSecondary Audio Program and Closed Captioning. Find a Channel: Find a channel by name or number. This will present you with a caption icon. Use the Roku remote left and right arrows to highlight either Video Description, Secondary Audio Program or Closed Captioning. From any live channel, you can access the Mini Menu by selecting Mini Menu on the media player or pressing right on your Roku remote. Use the Mini Menu to discover and quickly change to other live channels. Saved View the Xfinity app roku You screen, Recordings, Scheduled Recordings, Favorites or Purchases when applicable. Settings Access app settings such as LanguageParental ControlsAccessibility, Format and Help options. Even if you previously set Parental Controls for another device, you have to set them again for the Roku device, as Parental Controls default to the Off mode. Locking a rating will automatically lock all higher ratings. The Accessibility option provides Audio Guide voice over functionality on certain Roku devices. A Help option is located in the Settings menu that will direct you to for more information. The option to Sign Out of the app on your Roku device is also available in the Settings menu. You will then be returned to the Getting Started screen. Please visit for more information on compatible equipment. Does the Xfinity Stream app for Partner Devices have the same features as Xfinity X1. Currently only certain devices have the Xfinity Stream app. We anticipate adding more equipment manufacturers and devices during 2018. For eligible device models, see the and. Why are some models not supported. Not all device models meet the minimum hardware requirements for the Xfinity Stream app. We are working hard with equipment manufacturers to bring the Xfinity Stream app to additional devices and models. Use the down arrow to select the Support tab, select Software Update then select Online. As long as your Samsung device is connected to the Internet, it will connect to the Samsung servers to look for an update. If there is an update available, it will begin installing automatically. Due to the design of the Partner Device, it cannot operate the Xfinity Stream app unless it is connected to Xfinity Internet. You can access and manage your recordings from the Xfinity Stream app on Partner Devices. At this time, remote recording control is not available. Yes, you can continue to view all of your previous content purchases through the Xfinity Stream app and Xfinity Stream portal. Will the technician who installs my Internet also set up my Partner device. Partner devices, like all other customer-owned and managed devices, are installed and activated by the customer. Comcast technicians will not install supported Partner Devices. For more information about setting up the Xfinity Stream app on your supported Partner Device, please consult the setup guide or support web page for your Partner Device. No, you will not be able to access the Xfinity Stream app on Partner Devices until your Xfinity Internet is activated. Why is Xfinity Internet required to use the Xfinity app roku Stream app on a Partner Device. Partner Devices need an Internet connection to run their operating system. Since they lack the capability to connect to two different networks at the same time, they must connect to a single device that can deliver access to both our managed cable network and the Internet simultaneously. Currently, the only way to access both at the same time is through the modem or gateway used with your Xfinity Internet service. Can I use the Xfinity Stream app on Partner Devices. Yes, Xfinity On Campus customers can use the Xfinity Stream app on Partner Devices while the supported Partner Device is connected to your campus Wi-Fi network. I'd like to use the Xfinity Stream app, but I don't own a Partner Device. Can I purchase a device from Comcast. No; however, you can purchase these devices at many retail and online stores. Can I take my Partner Device to my friend's house, hotel or vacation home and access the Xfinity Stream app. The Xfinity Stream app will only work if the device is connected to your Xfinity Internet in-home network through Ethernet or Wi-Fi. If you would like to access xfinity app roku favorite content when you are not connected to your Xfinity in-home network, you can use the Xfinity Stream portal on your web browser or the Xfinity Stream app on your smartphone, tablet, or computer to watch your recordings and available content over the Internet. Does the Xfinity Stream app on Partner Devices offer parental controls. Yes, parental controls can be customized within the Xfinity Stream app settings. Please note, if you use the Xfinity Stream app on multiple devices you will need to set the parental controls separately in the Xfinity Stream app for each device. For parental control instructions on the Xfinity Stream app for Partner Devices, see. How many Partner Devices can I use. The limit of five simultaneously streaming devices includes Partner Devices, mobile devices iPad, tablets, phonesand computers. Does placement of the device impact my streaming experience. Yes, the Wi-Fi signal strength at the device can impact streaming. Therefore, the Roku device should be placed where your in-home Wi-Fi signal is strong. Is there an additional charge for using a Partner Device. There is no additional charge for using the Xfinity Stream app on Partner Devices. Pricing may change in the future. Does streaming using the Xfinity Stream app on a Partner Device count against my Internet data usage. The service delivered through the Xfinity Stream app is not an Internet service, so our data usage plans don't apply. Avoid placing on top of other devices, and keep clear of obstructions. Do not place in an enclosed area or direct sunlight. xfinity app roku To receive a stronger wireless signal, try moving or rotating into different positions. Even a few inches can help.

Pricing may change in the future. The first box is included with the price of your monthly service. But there is one notable exception to this rule. But Comcast has distinguished itself as among the worst of the worst. Comcast technicians will not install supported Partner Devices. Does the Xfinity Stream app on Partner Devices offer parental controls? How many Partner Devices can I use? The limit of five simultaneously streaming devices includes Partner Devices, mobile devices iPad, tablets, phones , and computers. It seems like there are still some kinks to work out on that front. If you would like to access your favorite content when you are not connected to your Xfinity in-home network, you can use the Xfinity Stream portal on your web browser or the Xfinity Stream app on your smartphone, tablet, or computer to watch your recordings and available content over the Internet. Internet service from Comcast; 2.